Composable Commerce Masterclasses
Our masterclasses were created to give you the information you need to navigate the transition to composable commerce. Learn directly from industry experts, connect with peers facing similar challenges, and get ready to take your business to the next level— whether you’re growing, scaling, or completely transforming your retail and commerce operations.
Track 3
Orchestrating Customer Journeys
A composable commerce architecture is the right framework for a truly omnichannel brand approach. But to maximize ROI, you need to connect customer data and product data together to build a seamless, personal experience. Composable.com’s Orchestrating Customer Journeys Masterclasses will show you how to build the strong foundations for data you’ll need to streamline your operations, gain total inventory insight, and enhance the customer experience at every touchpoint.
JUNE 2023
Omnichannel Personalization: From In-store To Online And Everything In Between
Omnichannel experiences require tightly integrated customer and operations experiences. This masterclass will teach you how to create seamless journeys for your customers by leveraging data at crucial touchpoints. Experts from Bloomreach and Orium will teach you how to build highly personalized interactions—across in-store, email, web, and more—to create a unified customer experience.
AUGUST 2023
Product Discovery: Enabling Search Outside The Box
Surfacing the right product at the right time sounds simple, but the complexity of a modern retail environment means it’s anything but. A truly standout search and discovery experience starts with accurate product and inventory data, but it requires more than just hard-coded information about the products themselves. Learn from leading Search-as-a-Service provider Algolia and integration experts at Orium about how you can build an unparalleled product discovery approach.
September 2023
Exploring And Proving The Value Of AI
AI isn’t just media hype— it’s showing up in commerce experiences ranging from customer service to product recommendations to personalized marketing outreach. But though the use cases are seemingly endless, not all applications drive the same amount of value for your brand. Join Constructor.io and Orium to learn how to implement AI in ways that will bring immediate ROI to your business, helping you make the most of your modern commerce stack with leading composable technologies.
