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How to Drive Customer Loyalty with an Omnichannel Engagement Strategy

See how leading brands use data, payments, and promotions to create connected experiences that build loyalty across every channel.

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About This Class

About This Class

True omnichannel engagement goes beyond presence—it’s about delivering connected, personalized experiences that turn moments into loyalty. In this masterclass, you'll hear from industry leaders at Bloomreach, Stripe, and Talon.One as they unpack how modern retailers are using data, seamless payments, and dynamic promotions to meet rising customer expectations and drive lasting growth. Moderated by Orium, this session brings together the strategies and technologies that help brands unify the customer journey across every touchpoint.

Meet The Experts

Industry experts with the hands-on experience to help you understand the steps to a successful composable commerce implementation.

Becky Parisotto, VP Digital Programs, Orium

Amanda Anderson, Senior Solutions Consultant, Bloomreach

Ashye Marcus, Global Head of Retail GTM, Stripe

Allie Isaac, Business Value Consultant, Talon One

Other Resources

Learn more about how to create a successful composable commerce platform for your business.

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Precision promotions and strategic incentives can generate demand while protecting profitability. The key is shifting from mass discounting to a personalized approach— one that considers customer behavior, inventory strategy, and alternative incentives.

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Revenue and customer satisfaction decline at checkout— get the strategies you need to reduce frustration, secure sales, & boost personalization.

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A closer look at the digital transformation that moved Canada’s leading menswear retailer into the future of omnichannel commerce, improving experiences for customers and employees alike.